CLIN 0004 路 Service
Training
One delivered onboarding session, plus a permanent self-service library covering every role.
Role-based tracks
6
24 modules
Library runtime
6.7 h
Self-paced, always available
Users with a completion
287
of 360 provisioned
Sites with no trained administrator
11
Needs follow-up
Delivered session
Priced once in the base period; recorded and added to the library
Platform onboarding webinar
Sep 19, 2026 路 90 minutes 路 212 attendees
Recording, slides and a written manual are held in the library below, so new staff joining after the session receive the same material without a repeat delivery.
11 sites have no trained channel manager
Site channel manager
Site liaisons who draft and schedule
Modules
6
Runtime
93m
Completion
61%
Modules
Complete in any order
| Module | Type | Length | Completed by |
|---|---|---|---|
| Platform orientation and navigation | Recorded | 18 min | 93 |
| Drafting a post and tailoring per network | Recorded | 22 min | 73 |
| Attaching media and writing alt text | Recorded | 14 min | 119 |
| Understanding the pre-publish accessibility gate | Recorded | 16 min | 125 |
| Scheduling across time zones | Job aid | 11 min | 93 |
| Submitting for review: what reviewers look for | Job aid | 12 min | 85 |
Ongoing onboarding and refresher training is covered by the self-service library