An official website of the United States government

FedSocialFedSocial

Administration

Administration

Roles, retention and crisis control.

Crisis control

Halt all outbound publishing immediately, at any scope

Publishing normally

Users provisioned

355

of 360 concurrent

Active, last 30 days

305

86% of provisioned

Roles defined

8

Least privilege by default

Records under hold

9

Disposition suspended

Roles and permissions

Release authority is separate from publishing ability — a contractor account can operate the tool but cannot authorize the release of public information

Role permission matrix
RoleScopePublishRelease authorityManage usersExport recordsCrisis controlUsers
Enterprise AdministratorFull governance across every channel, region and setting.allYesYesYesYesYes10
Region AdministratorGoverns one region: its districts, sites and channels.regionYesYesYesYesYes6
District CoordinatorCoordinates the sites within a single district.districtYesYesNoNoNo9
Site Channel ManagerDrafts and schedules for one site only. Held for review.siteNoNoNoNoNo161
Approver / PublisherReviews queued content and grants public-release clearance.regionYesYesNoNoNo150
Analyst (Monitoring only)Reads listening and analytics. Cannot publish.allNoNoNoYesNo12
Records Officer (Read only)Reads the archive, applies legal holds, produces exports.allNoNoNoYesNo4
Vendor SupportContractor support account. Can operate and troubleshoot, but cannot authorize the release of public information.noneNoNoNoNoNo3
Vendor support accounts appear in this matrix with release authority withheld. Only government personnel can approve content for public release.

Retention schedules

Applied automatically to each record type

Retention schedules
Record typeDisposition
Published social media contentDestroy when 90 days oldLonger retention authorized if required for business use.
Approval and clearance decisionsRetain 3 yearsHeld with the item they relate to.
Accessibility conformance resultsRetain with the recordCaptured at submission, not re-run later.
Public comment moderation actionsRetain 3 yearsIncludes the policy clause cited for each action.
Items under legal holdSuspendedExempt from disposition until the hold is released.

Schedules shown are illustrative. A production deployment applies the schedule the agency's records officer approves.

Authentication

How users reach the platform

Single sign-on
Enterprise identity provider
Protocols
SAML 2.0 and OpenID Connect
Multi-factor
Enforced by the identity provider
Local accounts
Disabled
Session timeout
30 minutes idle

Seat utilisation

Concurrent entitlement, not named licences

Provisioned355 / 360

Contributors are not metered individually, so a site liaison who posts twice a term does not consume a licence that would otherwise push people back to posting natively.

Configuration changes in this prototype are local to your session