Coverage
Platforms, and who decides which ones you use
Platform eligibility is a policy decision that changes, and it belongs to the agency rather than the vendor. Every platform below carries a policy state that an approving official sets, with an effective date and a place to cite the authority — so when policy moves, the tool follows without a release.
| Platform | Publish | Listen | Character limit | Default policy |
|---|---|---|---|---|
| FacebookApproved for official use. Primary channel for site-level communications. | Yes | Yes | 63,206 | Approved |
| InstagramApproved for official use. Expansion in progress across sites. | Yes | Yes | 2,200 | Approved |
| LinkedInApproved at headquarters level only. Not delegated to sites. | Yes | Yes | 3,000 | Approved |
| XApproved for official use at headquarters and region level. | Yes | Yes | 280 | Approved |
| YouTubeApproved for official use. Captions required before release. | Yes | Yes | 5,000 | Approved |
| TikTokListening only under current tenant policy. Publishing is disabled pending a written determination by the approving official. Policy is configurable, not fixed by the vendor. | No | Yes | 2,200 | Monitor only |
| RedditListening source only. No official presence. | No | Yes | — | Monitor only |
| ThreadsNot approved for official use under current tenant policy. | No | Yes | 500 | Not approved |
Defaults shown are illustrative for the prototype. In a deployment each row is editable by the tenant, records who approved it and when, and holds a free-text citation for the policy or determination behind it.
Listening coverage
Monitoring reaches beyond the platforms you publish on, into news, blogs and public forums — and is limited to publicly available content. Private messages, restricted accounts and non-public groups are out of scope by design, not by omission.
6
Languages
English, Japanese, German, Korean, Spanish, Italian
12
Month lookback
Retained for trend analysis and after-action review
2 h
Crisis alerting
Detection to dispatch, by email and SMS
8
Sources
Plus news, blogs and public forums